The place to reload your cashless card !

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Some useful questions


What to do in case of theft or loss ??

If you have created an account on the website, you can request that your card be blocked. Identification is mandatory in order to be able to block the card. However, if you lose it, the money stored on it will also be lost.

Is the account creation mandatory ?

You have 2 possibilities; you can reload your card directly at the reloading stands on the site. Or you can recharge directly using your chip number.

Is the card chargeable ?

No, but there is an activation fee of €1 which will be charged on your first top-up.

How to know the balance of my card ?

If you have created an account, you will be able to check your balance on the website. Alternatively, you can request your balance from people equipped with a Cashless payment terminal.